Viewing entries tagged with 'customer impact'

Help Prevent User Abuse

Posted by Marty Cagan on November 16, 2006

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What is User Abuse?

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Gentle Deployment

Posted by Marty Cagan on February 15, 2006

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One of the fun things about working on a 1.0 product is that you get to start fresh with your community of users. It’s true that your user base is still influenced by other products and services that they’ve been exposed to, but overall you don’t have to worry much about things like backwards compatibility or retraining your users. However, for most of us, we’re in the business of creating updates or new versions of existing products or services.

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