Many companies I meet are confused about roles and responsibilities. They're not sure the difference between product managers and project managers, or between product managers and product marketing, or between product managers and interaction designers, as just a few common examples.
One thing I love to do when I visit with companies is collect their favorite quotes and mantras. It helps me to understand their culture and their values. We all deal with certain truths about building technology products, and I find that certain quotes resonate strongly with people and help them internalize important concepts or ideas. For this article, I thought I'd share my current list of favorites.